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Ess device 4GB

I have recently renewed my contract with a new phone and on my bill I am charged £13 for Ess Device 4GB . I don't know what this is? Can anybody help? 

Smart Hub Plus not configured for Digital Voice

Hello all, I'm just after a bit of advice really. My digital voice service was supposed to go live on 18th April. And here I am nearly 3 weeks later and still no service.I have spent literally hours on the phone to support. I'll cut a long story shor...

Genuine or not?

Anyone else having doubts as to whether or not you are engaging in a conversation with a genuine EE employee or not. I ask this question as I had the strangest conversation with someone who claimed to be an EE employee and this person became very abu...

Sym14 by • Explorer
  • 30 Views
  • 3 replies
  • 0 Helpful

Request for Refund of Mistaken Top-Up

Dear EE Team,   I hope this message finds you well. I recently topped up my account (mobile no ************) by mistake. I have since left the UK and am currently abroad with no definite return date. I kindly request that the amount be refunded to my...

phone

Hello everyone! I have a Samsung A53 phone and it's not even 2 years old and it's already causing problems! I've had enough! I pay a lot of money for nothing, it's a joke! The phone freezes and closes itself, I can only open it the next day and it on...

Eluza by • Visitor
  • 13 Views
  • 1 replies
  • 0 Helpful

QCI on EE - are all equal?

Are all plans (business etc) on EE QCI 8 for data? Or do they vary (and how)?I think EE bump QCI from 8 to 9 if FUP is exceeded, but curious if they all start out the same?

Roodles by • Visitor
  • 12 Views
  • 1 replies
  • 0 Helpful

Sim issues

My daughter has had issues with her iPhone 15 and I’m assuming Apple has wiped the season during reset , although she has a physical sim inserted she still can’t get any service , , any help would be appreciated

Ceddars by • Visitor
  • 15 Views
  • 1 replies
  • 0 Helpful

simply tragic

After 20+ years a customer (121, organe, ee),  and even agreeing to pay additional monthly charge to get data gifting enabled for my daughters line after it was lost during a handset uograde last year, and after speaking to EE on multiple occasions o...

pl22 by • Explorer
  • 29 Views
  • 2 replies
  • 1 Helpful

No connection over ethernet after connect to ee app

I have a strange problem. I have home lab setup on proxmox. Connected on ethernet cable to full fibre black smart hub plus. Everything was fine, running as expected till I connect EE app to hub to control WiFi. Since this time I can't connect to any ...

maw2be by • Visitor
  • 11 Views
  • 0 replies
  • 0 Helpful
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