Community Activity

Resolved! Amazon Fire Tv new wifi cannot connect to EE

I have EE wifi.I have not been able to log my Amazon Toshiba Fire TV to EE wifi as there is EE cookies message which does not show fully. It says click ok if you accept cookies. Nothing happens. This is preventing me from logging into EE wifi for the...

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Karen207 by Investigator
  • 237 Views
  • 20 replies
  • 8 Helpful

Cancel subscription

Hiyya, I’ve got a 10£ subscription pack active on my mobile and I’ve got a 15£ one just now, how can I can the 10£ pack and make the 15£ pack active 

Website not recognising email

Hi,I am needing to upgrade my broadband as my contract finishes soon. I am trying to see what deals are available on the website, but when I go through the "RENEW YOUR HOME BROADBAND PLAN" process it does not recognise my email as being correct, even...

HJZenny by Visitor
  • 2 Views
  • 0 replies
  • 0 Helpful

Apple Music

Hello I have had a free trial with EE some time ago for Apple Music but have recently upgraded my SIM only deal that includes an extra and I’d like Apple Music again. Will I still get a free Apple Music trial? How do I activate the extra? Thank you. 

MarkM24 by Investigator
  • 9 Views
  • 1 replies
  • 0 Helpful

Lost SIM card urgent help

I worked in UK 6 years ago and my boss got me SIM card EE that I’m using in WhatsApp as my number since then. All my contacts are there and conversations over 6 years. I lost the card few years ago and kept using without SIM card, just a number. I ve...

Camilla0 by Explorer
  • 19 Views
  • 2 replies
  • 1 Helpful

Nokia 105 not making or receiving calls

I use an old 2G Nokia 105 (dumb) phone. Discovered this week that when making a call it just cuts out. Last time I can remember making a call was mid to late April. Still able to send and receive texts. Network seems to be fine, getting four bars on ...

Kim_J by Visitor
  • 22 Views
  • 2 replies
  • 0 Helpful

Pay as you go data

someone rang me today to change my pay as you go plan. They said it would be cheaper and I’d get more data. I was paying £15 a month but they said it would change to £11. She said to turn my phone off and back on and it would’ve changed over automati...

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