Re: Phone saying No Sim

jake105
Explorer

They changed the SIM in store yesterday and it worked . Now it's saying No SIM again. Baffled.

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @jake105 

This may be an issue with the device if the SIM card has been replaced.

Could you try the SIM in another phone to see if the same happens? 

Leanne.

I won't be able to until tomorrow , probably best to take it back again to the shop, even though it's a bit of a hike. Puzzled as it worked for a out 24 hours. Phone works with everything else as well. Thanks so much for replying.

Leanne_T
EE Community Support Team

Hi @jake105 

No problem at all, the store will try some extra troubleshooting with you to see what the cause is and help you further 🙂

Leanne.