The EE Community

Unable to see wifi controls in the EE app

Since receiving a Smart Hub Plus (SH31B) I am unable to use the smart wifi controls in the app. The option is not displayed. This is using Android with app version 5.36.0 via a Samsung Galaxy S24.Has anyone else experienced such issue with the app? N...

Why did I have to spend 25 minutes on the phone and do some weird screen share?

Signed up for a 1 month rolling contract data only sim online,  which was sent to me yesterday. On trying it out today I had to call EE as the speed seemed to be capped. Turns out I had somehow signed up to a no frills capped plan. The agent told me ...

charges

I have just moved from plusnet to EE a £10 charge has beeb posted to my account - what is it???

Credit Check Loop

Hey,When ordering a sim I am getting to the credit check part where it asks my job, how long I’ve been at address etc , once filled in and click consent to credit check the page just refreshed back to start , no error messages I’ve tried 3 different ...

Unable to connect to Netflix - recently changed contract from BT to EE.

Samsung s24 ultra with free tablet

I have got the s24 ultra and was told I would get a free tablet but haven't received it yet. 

Users' Profile > User Activity > Replies

Non-responsive on both PC FF & Edge and Samsung Mobile. Always was hesitant but now completely dumb.

Now TV offers not working

Heya,Now TV are offering me 6mths of their sport package for a reduced cost compared to the normal £35pmEverytime I try to accept the offer it doesn't work its just comes up sorry there has been a problem.Is it because I'm not a now tv customer as I ...