Community Activity

Returning BT/EE equipment

I have sent back to Bt / EE , but they keep asking for it back , I have called them twice ( takes over 40 minutes to one hour) . I have a picture of thier posting and our certificate of posting sent in our main post office. If I get get sent a bill f...

Markdija by Investigator
  • 1241 Views
  • 16 replies
  • 4 Helpful

EE 5G Hub - Ping Spikes

Not sure if this is a common theme for mobile broadband on the 5G smart hub, but I've noticed for a while now that I get random ping spikes more noticeably from 9AM pretty much through into the late evening to about 11PM/12AM. General internet usage ...

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Considering moving to EE

Hi. I'm currently an EE mobile user and considering moving my broadband from Sky to EE. I have FTTP but have had problems with sky. @JimM11 has been really helpful on the sky forum trying to help me sort the issues. I was hoping to use my ASUS RT-AC8...

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ArgyleGreen by Established Contributor
  • 446 Views
  • 41 replies
  • 11 Helpful

BT to EE huge increase in landline charges

Just switched from BT to EE for Broadband and Landline (digital landline), shocked to receive such a large bill for first month when all my local calls were free with BT. £32.67 charge this month and no detail useage report available. Also.paying £3 ...

JEB03 by Investigator
  • 161 Views
  • 6 replies
  • 3 Helpful

Resolved! Unlock samsung phone

I have followed the instructions for unlocking my Samsung phone, I get the 16 digit code. The instructions then send you back to the page that has no other instructions and does not at all tell you how to unlock the phone. I followed online instructi...

WiFi Calling Not Working

WiFi calling is not working on iPhone, have attempted usual methods of forcing phone into airplane mode without success. Internet signal is strong and fast. Have reported it to my ISP in case they have changed settings or there is port forwarding con...

milesh by Explorer
  • 44 Views
  • 5 replies
  • 5 Helpful

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