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BT to EE huge increase in landline charges

JEB03
Investigator
Investigator

‎12-04-2024 06:26 PM

Just switched from BT to EE for Broadband and Landline (digital landline), shocked to receive such a large bill for first month when all my local calls were free with BT. £32.67 charge this month and no detail useage report available. Also.paying £3 per month for privilege.

0 Helpful
6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

‎12-04-2024 07:53 PM

@JEB03  You might want to read THIS  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎12-04-2024 08:27 PM

Don't you have Home Phone Calling Plan. Anytime UK Calls is £19.46 pm.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JEB03
Investigator
Investigator

‎14-04-2024 09:42 AM

Many Thanks! 

0 Helpful
JEB03
Investigator
Investigator
In response to Chris_B

‎14-04-2024 09:43 AM

Many thanks! 

0 Helpful
JEB03
Investigator
Investigator
In response to XRaySpeX

‎14-04-2024 09:43 AM

No, but thank you for the information! 

0 Helpful
JEB03
Investigator
Investigator
In response to Chris_B

‎04-05-2024 11:44 AM

Thanks Chris_B all sorted now!Sent from my Galaxy