Community Activity

EE and tampnet

Currently working offshore North Sea in UK sector , and trying to use the Tampnet network .   No data or texts will come through?  Is there a setting that needs to be changed?  I have roaming switched on , using Iphone 12.   The phone shows full sign...

Angus39 by Explorer
  • 24 Views
  • 3 replies
  • 1 Helpful

Smart Hub Pro - How to change DNS settings?

I am setting up Smart Hub Plus and want to change the DNS server to 1.1.1.1 but I don't know how, I can't find the option to change it anywhere.Goole returns that the change is done this way:Home > Advanced > My Network > IPv4 Config & switch DNS Ser...

goral by Valued Contributor
  • 6 Views
  • 4 replies
  • 0 Helpful

Payment's

I have received a text message from my Bank saying you have tried to take money out of my account when i said when i took out my contract i get paid on the 11th of each month.You have now done this twice and i have now incurred bank charges so please...

Blink module saying wrong password smart hub plus

Hi, so I plugged the new router in today, connected phone, alexa and imac but for 2 hours I couldnt get the blink module to work, it kept saying wrong wifi passwordDid some searching and saw they dont like wifi 6 so turned it to 5.turned of 5ghz and ...

Mobile data not working in Germany! ?

Hi there, I am in Germany and tried to use google maps earlier and to my surprise and extreme inconvenience found the mobile data DID NOT WORK. I am paying for 100GB data per month including European roaming and find this inexplicable. Can you pls he...

Wilki by Visitor
  • 9 Views
  • 1 replies
  • 0 Helpful

Xbox Game Pass

Hello, I’m having trouble getting game pass added. We have broadband and the game pass came as part of the package but we’ve never been able to activate it since November. Please can someone help. 

LRoche05 by Investigator
  • 77 Views
  • 5 replies
  • 0 Helpful

Unable to call the UK from Vietnam.

Hi there,I live and work in Vietnam and recently spent 3 months in UK for a family bereavement. I used PAYG EE sim for 3 monthly packages. Before returning to Vietnam I called into an EE store to ask the best way to keep my number active whilst I am ...

Neil7180 by Investigator
  • 49 Views
  • 5 replies
  • 2 Helpful

We can't load this right now

Hi,I am trying to login to myee and keep getting this error on the main screen. I have tried from a few devices and the app and get the same messages.Any ideas?Thanks 

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