Community Activity

Sent returns kit back but not arrived

I moved to EE from sky back in January after a massive price hike... I ordered a pro box, a mini box and a router hub. Only the hub and 1 mini box arrived. So I called them up and the woman told me there was a problem with the pro boxes so I would ha...

Tezzy by Visitor
  • 570 Views
  • 22 replies
  • 0 Helpful

Gaming lag since change to smart hub plus

I recently changed from the smart hub and smart WiFi thinking that having WiFi 6 would be an upgrade. Boy was I wrong, the WiFi on the smart hub plus and smart WiFi plus is awful. Lags like hell. To get the so called upgrade I had to change from fibr...

mobile data not working

since yesterday i havent been able to use my mobile data, i tend to have full bars or 3 bars of signal. sometimes it cuts out completely.my data is switched on and i have more than enough to use for this monthi am still able to text through normal me...

Sim not provisioned

Got my sim with my phone contract and I put in into the phone, the sim is not registered 24 hours after I first put it in. I have tried all the EE recommendations but none helped. I cannot call or text and no one can to me. I dont know how to use the...

mik0_ by Explorer
  • 22 Views
  • 3 replies
  • 0 Helpful

BT transfer to see problems

Hi, I was transferred from BT to EE on 19 April, almost a month ago.I was on the highest package, full fibre 900 and I was supposed to get like for like package with the full works 900 with EE. This includes new wifi discs and hybrid connect.My issue...

Ajr999 by Visitor
  • 36 Views
  • 1 replies
  • 0 Helpful

Can’t redeem code a text sent fro EE

Has anyone had have the same problem as me ?They sent me a link to get Apple Arcade 6 months free , but gives an error can’t connect with Apple Store I did try without the wifi as someone suggested, but still shows can’t connect to apple stores 

Why doe EE lie about mobile coverage?

Why does EE feel the need to lie about their network coverage? I have lived at the same address for 30+ years and have never got a signal. Use to use the EE 'booster' box which was brilliant until 3G was abandoned last year. I was forced to upgrade p...

EE coverage.png
stephen5000 by Established Contributor
  • 108 Views
  • 6 replies
  • 2 Helpful

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