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New Router Issues.
I’m experiencing a problem after the new fibre connection was done last week. The connection keeps dropping out and is unable to stay connected. See screenshots below.
Add on for roaming in Singapore and HK
Hello I called in advance of my trip to Singapore and Hong Kong - EE assured me they would add a £10 daily add on to allow me to use the service seamlessly on arrival. As has happened before on arrival nothing happens ! I’ve checked all my setting fo...
Resolved! Activating Netflix
Trying to activate Netflix which should be included in my TV package, I didn’t receive any activation email when I took the contract and I’m going around in circles, can someone help?had to pay to keep Netflix active which I shouldn’t of had to do!
Re: Coverage in Newhaven
Hi,I reported a problem last week in this area EH64QQ. I was told there is no problem but just found the above. I can't make it receive calls in my home which is a huge issue as I work from home. What can we do in the short term?
top up
why is it so bloody difficult to just top up my phone?
Mihai
Darii
refund
Hi went for a contact phone on the 19th Of April...with an upfront cost of 30 pounds ..After the credit check it was declined..but EE still have my 30 pounds. I would like my refund put back into my account ASAP . I have phoned so many times... now t...
Travelling USA
Travelling to US.for 3 months. My contract has both my fone and sons fone included. Both fones are now on sim only contract. Is it still possible to buy add on £25 per month for his number and what would this include. Also I have unlimited data will ...
HR Email address for Pension Purposes
Hi, I am a former employee of EE/BT.May I know the HR email to enquire about my Pension details.Thank you
ERROR When linking account (We have to stop here)
Hello I was contacted by a member of staff to change my rolling contract to a new 24 month contract at £11 a month on Saturday which I agreed to. We went through this over the phone and he assured me there is nothing I need to do on my end and everyt...
Latest from our Blog
Have your say - avoiding the queues
We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.
EE TV is here
EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...
Welcome to new EE
New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...
Introducing Pixel 8 and Pixel 8 Pro
Introducing Pixel 8 and Pixel 8 Pro - Super powered Google phones, super powerful network Engineered by Google, they're fast and secure with the most advanced Pixel Cameras yet. Google AI powers amazi...
