The EE Community

Is there an outage in Marlborough UK?

Since 13th May 24 lunch time there is no EE signal in Marlborough Uk … anyone else having similar problems?

What are the EE Call Charges to all pre-fix numbers

I almost called a premium rate 09 number todayDoes anyone have an EE specific list of ALL the pre-fix numbers and the rate per Minute charges that are associated with calling those numbers, such as; 0845, 0871, 09 etc.Thanks in advance!J 

Add ons page not working

I have outstanding credit however I’m unable to purchase add ons as the page states it’s not working

Roaming abroad with PAYG

I'm abroad for 18 months (Australia and New Zealand). I've received SMS messages listing costs for sending texts and making calls, while over here, but attempts to send messages fail with "Error 38".  Why is this?Secondly, I'm making regular top ups ...

EE Broadband blocking websites

Hi all,Last 2 weeks I have noticed that using my EE Wifi I cannot access certain websites anymore. I haven't set any parental settings and I don't even think there is any settings as I only have broadband account. Could it be that EE randomly blockin...

Payment

I have a contract for a phone and a sim and today it was supposed to be the direct debit. At 00:00 one transaction has gone through for my phone but I was just a bit short and the transaction for my sim did not go through. So then I just added the re...

Hi

Hello 

Awful customer servive regarding a billing error, where they took £820 in error