Featured Posts
Community Activity
Roaming
I can't add on plan with data on abroad
linked a device
Just bought a sim card 1 week ago, but failed to link my device many times in the App or website! One more problem is there are no any account info except profile!
Resolved! I need more data
2 Factor authentication/ EE web portal - Quiet roll out?
I presume this is new, just noticed this, not sure if I should attempt this? Has anyone else tried yet? Apparently, no going back allowed?Any more information about this from EE?
Review
Hi there - I am not sure how to leave a formal review so please pass this onto the relevant people. I have recently had the WORST customer service experience of my life with EE (one of your team dropped my phone and cracked it & I was then told I had...
Being labelled abusive
I have had signal problems with EE for quite some time now, a mast went down close by and it was fixed, since it was fixed my signal has been awful. I asked for a reduction in bill, EE refused to honour. I stopped paying the bill. They get nearly £20...
No service on 5g router
From 2/5/24 we have had no service on 5g router for a large part of the day in the craven arms area. So far today there has been no service at all.Tech support have told me that there will be intermittent issues for next 2 weeks due to an upgrade. To...
Registering mobile broadband
I bought a mobile 4g router from Argos , preloaded with data. I am trying to set up the app so I can manage top ups, but my mobile phone is with another provider. The app asks me to input the mobile number for the router, which I have, but then it sa...
Issues activating/creating a Disovery Plus account via TNT Sports
Hi,I've searched through the forum and have found quite a few users are having issues activating their Discovery Plus accounts but I couldn't see one which has the exact same issue as myself.I've gone through the process of activating the account bas...
WiFi Calling Not Working
WiFi calling is not working on iPhone, have attempted usual methods of forcing phone into airplane mode without success. Internet signal is strong and fast. Have reported it to my ISP in case they have changed settings or there is port forwarding con...
Latest from our Blog
Have your say - avoiding the queues
We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.
EE TV is here
EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...
Welcome to new EE
New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...
Introducing Pixel 8 and Pixel 8 Pro
Introducing Pixel 8 and Pixel 8 Pro - Super powered Google phones, super powerful network Engineered by Google, they're fast and secure with the most advanced Pixel Cameras yet. Google AI powers amazi...
