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Misrepresentation by EE

My current scenario: I have an iPhone on a pay monthly contract £46/m and a sim only for my son. He is using my old phone now £46/mSo I am paying around £100/month for both. Jan 2023 I began my sons sim-only, it began around £18/m after 6 months it d...

R1chardee by • Investigator
  • 32 Views
  • 7 replies
  • 0 Helpful

Coverage in Woburn Sands

Update: 03 May 2024  Over the past few months, our engineers have accessed the area and completed the surveys and drawings for the first location and have started legal steps to legally acquire the land, and we are currently waiting for a response fr...

Christopher_G by • EE Community Support Team
  • 4787 Views
  • 35 replies
  • 19 Helpful

Trying to cancel my contract from overseas

I’m trying to cancel my contract from overseas without having to call a UK number and get massive charges as I’m currently in India.i think it’s pretty ridiculous that you can’t do this from the app and think it’s the company creating barriers to exi...

John529 by • Visitor
  • 14 Views
  • 2 replies
  • 0 Helpful

We can't load this right now

Hi,I am trying to login to myee and keep getting this error on the main screen. I have tried from a few devices and the app and get the same messages.Any ideas?Thanks 

top up

why is it so bloody difficult to just top up my phone?

ajmm18 by • Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

Switched to new EE broadband but no info on my account

Hello, I called EE on Tuesday the 19th of March and after 40 minutes on the call, the person didn't find a solution. I asked him to create a ticket but I haven't heard anything since.The issue is that since I switched to new EE, my login account to e...

CathyMP by • Contributor
  • 418 Views
  • 17 replies
  • 3 Helpful

Travelling USA

Travelling to US.for 3 months. My contract has both my fone and sons fone included. Both fones are now on sim only contract. Is it still possible to buy add on £25 per month for his number and what would this include. Also I have unlimited data will ...

Urgently seeking help - overseas

Hi EE,I’m urgently seeking your help and can’t find any other way of getting through to you, so giving this a go.I’m currently in Italy and did not text roaming before I left the UK, as I didn’t realise this was a requirement. My previous roaming pas...

Ludjut by • Visitor
  • 19 Views
  • 1 replies
  • 0 Helpful

EE Perk Account Deactivated

Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I have tried a password reset but it still says deactivated. Thanks for...

Alcocky by • Investigator
  • 1302 Views
  • 36 replies
  • 0 Helpful
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