The EE Community

New SIM card

Hey I brought just a new SIM card in morning on 24 month contract but my internet is not working . I don’t know y .

Mini box

Just rung EE for a second mini box. Were today we couldn't have 2 mini boxes. Totally confused, are you allowed 2 mini boxes with the TV box pro. Many thanks

Re: EE network

Still **bleep** network either send a new sim card or bill won't be payed don't bother ringing to do checks 

Upgrade EE 900Mbps to EE 1.6Gbps

Hi I’m currently on the EE 900Mbps Package, with 12 months of my contract left.I’d spoke to EE Broadband Customer Service earlier, about upgrading to the EE 1.6Gbps Package. It’s available at my home.I was told that I was an EE Legacy Broadband Custo...

SIM Card

Hi EE Community,I have a SIM Card only 2yr contract if I decide to buy a new SIM free phone can I just transfer my SIM card ? (They are both Motorola phones) Thanks.

Having trouble linking my new sim

Hi everyone!I switched over to EE yesterday.. I’ve just put my new sim in and it’s all up and running. So I downloaded the app and made an account but it’s not letting me link my mobile to my account, it keeps saying that the 4 digit code has been se...

Add-on problem

I topped up my credit today on the website but keep getting a problem error message. Only trying to get £5 text add-on

How do I view my bill

Sim only deals then upgrading

So i am on a 12 month sim only deal..can you upgrade at any point on sim only or does the same still apply as if you are taking out the phone as a contract and you have to wait the full 12 months before upgrading?