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ONT RJ45 negotiated at 1Gbps only - on the 1.6 Gbps package
Just had my fibre installed today, and on the busiest household package the 1.6 Gbps. When connected to the Smart Plus Hub, it says WAN 1000Mbits when it should have said 2.5Gbps. I then connected the ethernet from the ONT directly onto my 3rd party...
EE NHS discount code not working
I've used my EE Perk account before to access the 20% NHS discount with no issues. However, today I have clicked on generate a code to provide this to the agent on the chat who was assisting my with upgrading my contract.Every time I click on get new...
Re: Not registered on network
Hi Christopher I am having the same problem. When i try to make a call to a mobile number it doesn't connect and the screen says 'not registered on network'. I tried calling 150 and same message. I have restarted several times and checked coverage on...
Scam or legit? https://eehouk.buzz/login
[Link removed for safety reasons] Is this website a scam or legit? Because I go to make the 1p payment and it gets stuck once I put in my card details it stays loading the 2 green balls, just keep going round and round? The link is connected to t...
Internet not connecting for around 30 seconds after pc boot
As the title says, My internet isn't connecting via ethernet for around 30 seconds after the PC first boots. It's not a major issue, more of an annoyance as any apps that need the internet for updates etc on first boot throw out error messages.I've t...
NHS Perks “Code not valid”
Hi, I’ve tried X2 codes generated using the perk portal to use when upgrading my phone but every time I try it says “voucher not valid”. I’ve checked for spaces, I’ve tried typing it in rather than copying & pasting, I’ve tried entering a random word...
Re: EE MOBILE NETWORK THE WORST
EE are garbage, I have the same problem in Croydon. I'm just waiting for my contract to expire so I can leave EE for good before they charge me even more.
changing direct debit
Hi I have logged on and changed the account for my direct debit. However it hasn't changed the direct debit for the device payment, what do I do please?
Data issue
Hello,when I upgraded the operative said I would be receiving double data but I don’t think it has been added to my account and my data has run out this month. Can you check this please?kind regardsDavid Williams
New EE customer - cannot make calls
Hi, I just transferred to EE mobile yesterday afternoon. My former provider (Vodafone) stopped working just now, but I cannot make or receive calls on EE. Not ideal for work.EE say to call for technical support - but I can't!Can anyone please advise?
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