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Struggling this month

Am wondering if I can change billing date with my outstanding balance due to the 25th of this month as I am a single mother and can’t have no phone to contact people? And then change my actual billing date to the 30th of each month 

Chloe235 by • Explorer
  • 15 Views
  • 2 replies
  • 0 Helpful

Re: Smart hub and bridge mode

Hi,I've been an EE customer for many years and used my own router to connect over the DSL side (An Asus on which I use VPN host and client). The broadband speeds have always been very low (FTTC and about 34Mbits DL/9.5UL.)I've been trying to get them...

andyman by • Established Contributor
  • 98 Views
  • 12 replies
  • 1 Helpful

Add on

I topped up my credit today on the website but keep getting a problem error message.

Emearg62 by • Investigator
  • 27 Views
  • 5 replies
  • 0 Helpful

Resolved! Apple TV trial not working

HiLike many others I'm really struggling to activate the 6 month free Apple TV subscription.  I have the add on live on my account, however the link  I was sent via 150 does not work, just goes straight to apple tv home page with the offer of a free ...

Phone not delivered

I went to EE shop where i was told i could get the phone on the day and told when signed contract that it is not available and signed up for postage at home where I was told to get it on the day after before choosing between stores and home and then ...

Isab by • Investigator
  • 27 Views
  • 3 replies
  • 0 Helpful

Open reach cancelling orders

Horrendous experience with EE. 3 orders placed for a broad band router each time Iv been told by EE it would be sorted and open reach cancels it because they don’t recognise my post code even though they sent a router here weeks ago. EE no help they ...

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