The EE Community

Changing Plans

I brought my 15 plus with EE in April of last year and i also got a new sim with the phone - an unlimited data sim. Now almost a year later i find myself paying £35 pounds for the sim which is more than i pay for the device. Ultimately, i've come to ...

Roaming won’t connect

I have Full Works plan. On arrival in Australia I couldn’t make any phone calls, local or to U.K. numbers. Texts and data work OK. Help please. 

Roaming

I am currently in Australia and have just purchased a weekly roaming pass for £25. But I can’t make phone calls. Why? Can anyone help?

Trying to order, but invalid email?

Hi - trying to activate an EE one subscription as an EE broadband customer.When trying to go through the checkout process, on the first page (About You) I get an error about an invalid email address, nowhere on the page has it asked me to confirm any...

Contact EE 24/7 UK

Hi, Can somebody assist with contacting Ee 24/7? Many thanks, Henry

"You have dialled an incorrect number" calling Tesco

When trying to call a few local Tesco Pharmacy branches I get a recorded "You have dialled an incorrect number" message. This happened with 3 different branches from my EE mobile but worked fine from a landline so it's clearly an EE/mobile issue. One...

Roaming pass ROW inclusive extra clarification

Hi,I've still got the 3 inclusive extras and was planning on using the roaming pass ROW, and my panicky side wanted to clarify some stuff. If I enable it do I get my contract's unlimited minutes, texts and data while in the USA or is there a limit an...

How to i get double data as I'm with bt broadband. Not had a text. Please advis