The EE Community

Deadlock Letter

EE have sent me a deadlock letter which is factually incorrect. When challenged they are refusing to amend the letter as apparently these can’t be changed. So in essence they want me to present a factually incorrect letter to the ombudsman as fact. H...

Set up two direct debit by mistake how do I cancel one??

Stuck Between BT and EE – Billing Nightmare!

Hi everyone,Back in early March, I was offered a great deal to switch from BT to EE for Internet, phone, and TV services. It was much cheaper than what I was paying BT, so I decided to take the plunge. My EE services became active on the same day I r...

Local Hotspot Refuses Password Half the Time

I"ve paid for 30 days to connect to a local hotspot.I use my android phone and windows laptop and I have Roboform for all my passwords. It works most of the time but disconnects every 20 or so minutes so I have to log back in over and over again on b...

Broadband bill on app shows my bill as £71.61 should only be £32.99 be

Why does my App show my broadband bill as being £71.61 when it should in fact only be £32.99.

Hi, I am Ee customer and I cannot make a phone call I am in Turkey

Now TV Sports

I'm thinking of dumping Sky Q for the EE TV Big Sports package. I have a question regarding the Now TV part of the sports package. If I want to watch a live event, like football or an F1 race, 30 minutes after the event has started, do I have the opt...

Contract ends

When my contract ends in June, can I just walk away, cancel direct debit etc??