The EE Community

stolen phone

Good morning,My phone had been stolen while in London (snached out my hands )Can i please get a new sim ordered to my adress asap as well as my i phone 15 being fully blockedis there anything you are able to help me out with by getting a new phone.Po...

Ethernet port takes 15-20 to wake up.

We've recently joined BT/EE and got the new smart hub. I have my PC attached to the router via an ethernet cable (port 1). If I put my PC to sleep, when it wakes up, the ethernet port takes 15-20 seconds to wake up and for my PC to realise it's attac...

EE App

My EE app keeps saying sorry there’s a problem when I try and log in is anyone else having this issue? 

WiFi Enhancer

Hello I got hooked up with EE broadband yesterday & i also payed for  the WiFi enhancer and I get to stage 3 where it attempts to lower the ping  and my internet seems to drop while its attempting to do so, I did this because everytime I’m on my cons...

Yas 

Being charged for a “free” tablet after upgrading.

I’m hoping someone from EE or the community can help clarify my situation.About a year ago, I signed up for a SIM-only plan. I was offered a deal for £26.70/month which included a free Lenovo tablet — no additional cost. I have screenshots of the con...

Need a pac code

Hi need a pac code from EE to move my number to another network 

Change my card details for payment

I want to change my card details for payment please 

Smart Hub Pro Stinks

Just got my new broadband installed on the 29th with the new Smart Hub Pro 1.6gb.All seemed well until day 3 when I started getting my security cameras disconnecting then other IOT loosing connection too, web pages taking up to 10 seconds to load the...