Devices

Resolved! iPhone 17 Pro and Pro max Pre order Thread / that time of the year again.

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch, as you all know the apple event is going on live right now and they are presenting the new iPhones and Apple Watches, I have made this threa...

RCS after porting number, stuck on verifying number.

Since I transferred from O2 to EE my RCS is not working is stuck on verfiy then says unable to verify status code 3000... I have tried everything factory reset disabling Google messages uninstall app updates clear storage and cache nothing is working...

Resolved! Ray ban meta size ?

Hellodoes anyone know what size are the Ray ban wayfarer are.I know Ray ban do two sizes but in the ee shop it does mention anything.spoke to 4 people from EE without any luck.

Resolved! iPhone 17 pro max ordered on 20th October

Hiya I ordered a iPhone 17 pro max in deep blue on October 20th and I was just wondering when it will actually arrive as at the moment I am currently on my old plan which has been paid of and still paying for same one I’m due to go on holiday in 9 d...

Resolved! Upgrade

Hi after texting UP to 150 it tells me i can upgrade now. I then go to the ee upgrade website and it tells me i cant. I cant call because my anxiety is at an all time high during phone calls, it is really difficult to communicate. Is there anyone i c...

Resolved! EE upgrade for phones is joke

I have been an EE customer for the last 12 years, upgraded some many times without issue but its come to the point that I am so disappointed with the service I have had on 2 out of 3 phones to be upgraded, first one was December 2024 when I was loo...

Resolved! Apple one via EE not working on iPhone

I moved to a plan with included Apple One a couple of months ago. The link seemed to work and when I check on my phone under subscriptions it states I have the Apple One subscription active via EE, however on my phone none of the features work and I ...

iPhone 17 Pro Max Silver 256GB – update received tonight, how long till DPD text

Hey everyone I ordered the iPhone 17 Pro Max Silver 256GB on 14th October (upgrade) and got an update tonight saying “Your order is on track”.Just wondering, for those who got this same update recently, how long did it take before you received your D...

Resolved! Formal Complaint – Misleading Information Regarding iPhone 17 Pro Max Order

Dear EE Customer Relations Team, I am writing to raise a formal complaint regarding misleading information I received when placing an order for an iPhone 17 Pro Max. During my initial call with your sales advisor, I was informed that if I chose the i...

Sold a faulty Google pixel

Hands down the worst phone I have used, it heats up to ridiculous heats when using for simple things.The phone itself freezes, won't let me leave apps and when I am on a phone call with someone I either cannot hear them or it cuts off.I did phone EE ...