Devices

Unlocking a phone, error message on ee website

I have put the imei number in on the unlock page but it gives an error message. I tried customer services it just says go to the unlock page on the website. I tried putting the number in on a pay to unlock website and it recognises the phone but I do...

Nothing 3a no updates coming through

First time posterMy nothing 3a is not getting any updates through. The OS is probably 18 months out of date and it's now starting to cause issues with apps Any suggestions for sorting it

Resolved! EE App

Why does the EE app device list say that my iPhone is offline and connected via Ethernet?. Does anyone have any idea?.

Pixel SOS on Pixel 11

Anyone else find that Pixel Satellite SOS not working to a Pixel 11? Have just transferred from a Pixel 10 where it worked fine. Now saying it won't register...

Naim Muso QB v1 and compatibility with WiFi 7 pro hub

I’ve had a Naim Muso Qb v1 wireless speaker for many years and it’s been great.However, since I got my newest ee WiFi 7 hub, it won’t play music through Apple AirPlay 2 with my new hub.i have an Apple iPhone 12 Pro which I play the music from using A...

Resolved! Formal Complaint : Mis-sold Data SIM and Tablet Contract – Account Number

Has anyone else fallen for the EE free tablet but not actually a free tablet as they charge you for an unwanted data SIM for it. Mis-selling tatic ? It's very dubious saying the tablet is free when it is actually not. I feel so stupid for falling for...

Resolved! RCS messaging in iphone

Hii have switched to O2 from EE and my RCS messaging stopped working since then. I’m using iPhone 17 pro and IMS status is voice and SMS. I have done every single troubleshooting, restore my phone and erase all data. O2 has finally told me that my nu...

Have ee got rid of the option to allow wifi calling on other devices

Im trying to find the option to allow wifi calling on other devices ive tried all possible troubleshooting options to no avail i still cant get the option to appear in my iphones wifi calling settings it just shows this theres no option to allow wif...

Resolved! my iphone has been stolen.

My iphone has been stolen. It is password protected but does not have tracking capability. Can any one who has the phone use it and is there any way of locating it.

EE Phone & Connection to my EE router Help Please....

After some valued help please, the automated EE help in app wouldn't allow me to explain fully and every time I phone 150 it hangs up on me.....anyways, hope i'm in the right spot....Have fibre EE router and EE phone ( newish to me ) had few months t...