Devices

Unlocking my iPhone 11

I’m desperately trying to unlock my iPhone, I’m putting in my IMEI number but an error message comes up saying Please try that againSorry, something went wrong on our end. Please enter your IMEI again or come back later. I’ve been trying for hours, n...

Defective Samsung S25FE Sold to me on Contract by EE

Despite sticking to EE for the past 14 years, I have been terribly disappointed by the bad Samsung S25FE that was sold to me on contract by EE in February this year. Within a month of purchase I had complained of how the phone network performance has...

Watch Sim for Samsung Ultra

Hi All I wondered if anyone could support with a couple of queries I had regarding adding on data for a Samsung Watch Ultra just so I don't mess it up.I am the account holder for two pay monthly plans for two Samsung devices, my partner has just pur...

Resolved! iPhone 18 pro, Pro max (iPhone Duo) that time of the year again, Thread

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch and the new special edition Apple fold phone, as you all know the apple event is going on live right now and they are presenting the new iPho...

Claim galaxy buds pro 3 s26ultra

Hi all, I ordered a galaxy s26 ultra last month instore and was told I'd be able to claim free set of galaxy headphones. I've read other post saying I need to wait for a text but it's been a month and no text message.

iOS 27 handover feature

https://www.macrumors.com/2026/06/10/apple-lists-250-changes-ios-27-and-more/Seeing this do we think EE will support this automatically? Or will they need to approve this?Unless they wouldn’t want me to stop buying multiple sims

Resolved! phone order

I ordered a phone yesterday and i can't track in on my orders just wondering why is that.

Resolved! Phone not working and don't l knw what to do.

Every attept to to order to new phone requires a QR or other code to my phone that does not work. I am autistic and socially isolated. Are there there any actctual people to talk to, or is everything a robot?

Text messages not working

HiI’m having problems sending text messages to non iPhone users. Most of my messages go as iMessage but on the rare occasion when I try to send a text to a non iPhone user, there is a delay of a few minutes and I get a “ cannot deliver’ message. The ...

Resolved! Apple Watch sim

My husband and I both have numbers with EE, and I am the account holder. We want to add SIMs to our Apple Watches so they can work independently of our phones (a feature included in our EE plan); I managed to do it for mine, but unfortunately, my hus...