Mobile Services

Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.

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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

7138 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2083 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3895 Posts

Activity in Mobile Services

0 out of 0 data

So my mobile data says its got four bars and it works but when i go on the app it says i have 0 of 0 mobile data and it doesn't work when i use it, also if i try and get a mobile data add on it wont show that i can. It works for my watch and 3 other ...

Re: Unknown charges on bill

I’ve had the same. Code is 85058 which says invalid when I checked.  How can I find the company that kept charging me 19p, several times a day with some at the exact same time? 

Resolved! eSIM verification code issues

So, i’ve recently had my number ported over from a PAYG to a Contract Sim, which has happened. The contract eSIM then dropped service, as expected, so I when to the EE app and requested a new eSIM to add onto my phone. I followed the steps, and the i...

bilal29 by Investigator
  • 442 Views
  • 12 replies
  • 0 Helpful

Mobile number

I'm currently abroad and my mobile is blocked.  I can't get on my mobile to speak with EE......Please just send me my PUK Code via email address so I can open it or contact me on my partners mobile **********?    Michael [Mod edit: Please do not shar...

Roaming and want to speak to a human being

How do I get to speak to an actual human being and not the rubbish text service that does not answer my query.I have a very old package with EE and also an additional handset with another package for a family member. The EE app does not make it clear...

Roaming in Germany and prague

I have a 20 pound pack and I was told to buy a top up voucher from the EE sales rep for travel in Germany& Prague but my data is not working 

Hrh40 by Visitor
  • 28 Views
  • 2 replies
  • 1 Helpful

Checking account issue

I wanted to check my credit since an hour ago but I’m still trying… could you pls tell me how can I see my credit and why you put your advertisement after any update? pls understand that we have phone and if we want to buy a new phone airpod or every...

Sajadtb by Investigator
  • 34 Views
  • 3 replies
  • 0 Helpful

Using my iPhone in the USA

My brother is in the USA and didn’t text ROAMING to 150 before he went.  Is there any way he can use his EE iPhone in the USA whilst he is there? It seems he can use WhatsApp, but the other functions on his phone don’t seem to be working. TIA to anyo...

TattyP by Visitor
  • 20 Views
  • 1 replies
  • 1 Helpful