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nats333
Explorer

when i look at the 47 devices connected to my Smart Hub Plus i can see my Tv Box Pro but when i look at devices connected to Smart Wifi Plus 7 it does not show the box can see mobile phones laptop etc but does not show box when its even connected by ethernet cable

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

If it's connected by Ethernet, it won't show up on WiFi.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

@XRaySpeX @nats333 

Depends what you are looking with, which @nats333 did not specify.

Fing on my Samsung phone shows my Hue Bridge, my Hive Hub, and two YouView boxes, all four devices connected by Ethernet, as well as all my WiFi-connected devices, some better identified than others - and even the BT Home Hub 6 itself.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

@Midnight_Voice : OP said "when i look at devices connected to Smart Wifi Plus 7". Dunno what the '7' denotes.

We can all get an app on a mobile that sees what's connected to router.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

7 denotes devices connected to WiFi plus

@XRaySpeX 

Ah, I see the point you were making. I was hoping @nats333 might have been making a subtler error than that 😢

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*