Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...
HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...
Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing? HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...
From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....
Hello,I had a engineer come out Yesterday and install my full fibre broadband to my home. He connected up my router and i am getting the expected download and upload speed. The issue i am currently facing is with my EE TV Pro Box. When i turn it on i...
When I open my EE tv app on my screen, the tv is dimming so the picture is really faint. I’ve tried to turn off the box but still the same
I have a 5G Smart Hub, which works pretty well, both with computers and VOIP through an adapter. I have just bought a Bush television, but I simplay can't make it connect to the internet. The television finds the correct Hub Newtwork name, and I have...
I have just moved over to EE TV and purchased the Big Sport package. The picture quality on both TNT sports and Sky Sports is terrible. I do not have an issue with other channels, just the sport channels. Which is what I watch most. Is there anything...
I have a new EE pro box which I am trying to set up using the aerial that was plugged into the back of my tv. During the set up phase I have plugged the aerial into the back of my new set top box but set up it is going straight to set up broadband ...
Good to see someone updating the official EETv webpages however the review process seems to have failed.EE TV Channel GuideIn this article:Aerial and Internet Modes with EE TVEE TV channel listingsChannel updatesThis article lists all the channels av...
Currently the GREAT!/POP player is provided on EETV. Can we clarify how the forthcoming changes that Narrative Entertainment are making will impact EETV boxes and platforms please (preferable in advance please and not on the day a change is effect...
There is a flashing light at the rear of my Tv Bix Mini. Is this normal?
Hi first post here & new customer,I work nights so recording tv programs is essential for me, so for example I'm recording I'm a celebrity get me out of here and often I'm recording 4 episodes during the week that I can watch when I'm on my nights of...
I received the EE box pro on Tuesday 30th April and activation began on 1st April. I'm using Internet mode to watch HD channels. But it give me error Error code IPC6023 for every channel. Can someone will help me?
