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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 6762 Views
  • 24 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 8066 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 23720 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by EE Knowledge Specialist
  • 1600 Views
  • 2 replies
  • 5 Helpful

Netflix conundrum

I recently switched to eeTV where I have been able to log into Netflix on my box. However, I cannot log into Netflix on any mobile device using the very same email address I used to log into Netflix on my eeTV box. According to the plan,  I should ne...

JayD78 by Investigator
  • 377 Views
  • 0 replies
  • 0 Helpful

Resolved! Re: Now TV error

Just to say I have had exactly the same issue since yesterday. Had been working perfectly before then. I am connected wirelessly. Live TV channels I subscribe to via NOW are working fine, just the app that no longer works. Any advice gratefully recei...

lvp1973 by Explorer
  • 886 Views
  • 2 replies
  • 1 Helpful

EE TV

How long does it take for Netflix & Now take to be activated after installation has taken place?

Hockey70 by Visitor
  • 335 Views
  • 0 replies
  • 0 Helpful

no UHD on bbc iplayer on ee TV box pro

Good afternoonI have recently joined ee from BT, and have today taken delivery of my shiny new ee TV box pro. However, as with my BTTV box pro, there is no UHD content available on iplayer via the box. I have checked the settings and they're on UHD 5...

Activation of Netflix, NOW TV and Discovery+

Anybody else finding this impossible?Call EE - no answer for over an hour!Try the ee.co.uk/go/partneractivate link to activate discovery+ and the link isn't recognised or isn't working!Try and log in to NOW TV? Doesn't work either....when the e-mail ...

Resolved! Quest tv channel

Hi everyone. Is quest available on BT/EE TV?, I’m getting mixes answers on google search functions.I definitely don’t have it in my programme list, if it should be there is there a way to get it?, I’ve already done a channel refresh.

P5ycho by Investigator
  • 4258 Views
  • 8 replies
  • 2 Helpful

Mini TV box showing btp 15000

Just tried to set up my new mini box and getting code btp 15000 and won’t let me view any channels. I am an EE TV customer and my main TV box works OK, letting me view all channels including my big sport channels Can anybody please help? Thanks John

JG221 by Investigator
  • 1099 Views
  • 4 replies
  • 2 Helpful

EeTV

Hi can anyone help if possible I’ve been trying to get my eetv working for over a week now I’ve reset the box every single day and it still will not work I cannot watch any channels at all wether is normal terrestrial tv or the subscription channels ...

Mini TV box

I have a mini TV box attached to a TV in my kitchen and almost every time I switch it on if it’s been off for a few hours it won’t load the service. I have to unplug the power cable and then plug it back in. Is there a solution please? TIA

HenryTudor8 by Established Contributor
  • 660 Views
  • 3 replies
  • 0 Helpful

TNT activation

Trying to activate TNT but keep getting a message saying “We are experiencing technical problems right now, please try again later.” Not exactly the best start. How do I sort this out?

NLTFC by Investigator
  • 942 Views
  • 6 replies
  • 0 Helpful