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Great news – Disney+ is now available on your EE TV Box Pro and Edge

Disney+ has arrived on EE TV Box Pro and EE TV Box Edge, bringing even more great entertainment together in one place.You’ll be able to access entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and Hulu. From much‑loved classic...

EE TV _ Disney+.png
Chrissy_G by EE Knowledge Specialist
  • 1480 Views
  • 4 replies
  • 13 Helpful

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 8885 Views
  • 25 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 10069 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 27316 Views
  • 83 replies
  • 26 Helpful

Apple TV - Feedback and Feature Requests

Been exploring EE on Apple TV over the last week. Overall I have had no problems, but there are a few things which are a bit annoying. Not sure if there is a way of submitting feedback? Remove the SD channels - Feels like there are more channels than...

fjnf_shjh by Valued Contributor
  • 1062 Views
  • 4 replies
  • 2 Helpful

Subscriptions not working

We've just transferred over from Sky. I had (inadvertently) already created a NOW TV account on the Irish site (we were on holiday at the time and wanted to purchase a 24 hour pass for BT Sport (as it was then). This has caused problems now that I ha...

Turts77 by Visitor
  • 763 Views
  • 1 replies
  • 1 Helpful

EE TV order still hasn't 'completed' ... No Netflix, no Now TV

Hi, I moved from BT Broadband and Sky TV, to EE Broadband and EE TV, go live date 12th April. The order won't fully 'complete' because of some issue re de-activation of BT Digital voice,  meaning I can't view my EE account details properly and have n...

Taggy2 by Contributor
  • 2640 Views
  • 17 replies
  • 0 Helpful

Resolved! Netflix

I’m not sure how to activate Netflix following my upgrade which was inclusive in my package. Help…

Deveraux by Explorer
  • 735 Views
  • 3 replies
  • 1 Helpful

Eetv

When I log into my eetv mobile app and sign in it comes up with message saying subscription not found ,what do I do to rectify this 

Now onscreen dice graphic on Apple TV

Is there any reason why the Apple TV EE Now channels have a white dice logo so bright white In the top right corner? Surely this is just going to cause screen burn if you watch alot of them? I get the now sports channels have watermarks but usually t...

fjnf_shjh by Valued Contributor
  • 2213 Views
  • 2 replies
  • 0 Helpful

Tv channels not working on new main box

Just connected my new ee boardband box an tv mini box, set up tv to connect to me wifi, set up mini box to wifi, both say connected fine, but I have no tv channels, every one says error code IPC6023, tried to connect to the router to check setting by...

Missing channel (Internet mode)

I keep getting Offen New EE TV but I hand old BT Freeview box. Still, we started getting issues with single and when I started looking into it planned engineering work on where we got Freeview single from, so I switched to Internet mode and started g...

UkzVortex98 by Established Contributor
  • 1137 Views
  • 4 replies
  • 1 Helpful

New TV Mini Boxes Not Working

I have just moved from BT to EE and yesterday I set up the TV mini box while still under BT broadband and Tommy surprise it worked straight away no issues. Today now I have moved to Ee and set up the EE main router and tv main box the mini boxes are ...

Griff16 by Visitor
  • 1073 Views
  • 1 replies
  • 0 Helpful