Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...
HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...
Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing? HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...
From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....
Hi, is it possible to order EE TV box without a subscription?I would be interested in moving to EE Broadband and getting basic TV on the Pro box now, and adding Now TV entertainment when subtitles are available.Alternatively, is it possile to purchas...
Hello, recently i ordered an EE TV and i have added netflix premium with it, everything are good untill now after that i received email for activing my netflix , after activing to my netflix i watch at the same day and everything are cool,but there a...
I currently have Sky Q and Sky Broadband.If I were to have EE broadband and a sport tv package at £18 per month with the pro box and multi room at no extra cost, and when the football season comes to an end could I at this point cancel the sport pack...
TNT sports is showing up on my tv guide. Been on google trying to find out what I need to do as it’s part of my package. Thanks in advance
My Youview Box usually records programmes as it should but sometimes only starts recording when I tune in, not from the time it's programmed to start. I can't play the recording from the beginning. It's only recently started doing this. What's goin...
Hello, I have just had a new BT tv broadband box installed, its the BT Pro box. How do I record tv using the remote control, then how do I go about playing back the recording. Thanks if you can help.RegardsSteve
Any idea when TV will be available for existing customers, I was told it would be sorted in January but due to technical issues this service still isn't live/launched. It says call if you're ex-BT but when you do the service isn't available. The webs...
I have recently switched my broadband and tv provider to BT, I have managed to get everything to work and setup fine (Netflix, NOW, discovery+) except I am unable to watch on my android devices on the go. I don't have a mobile with BT or EE and when ...
The 'My EE' page says I need to call to add this; I called a few weeks back and told to call in a couple of days, called back today to be told (after 30 mins) that it's "Not yet available" but they'll call me at some random time in the future when it...
