Will EE TV Box Pro only work with Smart Hub routers?

harrysnotter22
Investigator
Investigator

Trying to replace my old BT TV Box, I've not had a subscription for about a decade, I just buy used BT boxes on ebay. Looking at EE/BT Box Pro on ebay to replace. There are two models: the older oval BT box and the new rectangular EE box. The EE site shows the latter with the warning that it only works with smart hub routers  "EE TV Box Pro is only compatible with Smart Hub or Smart Hub 2".

I have a Vodafone router. Any chance that they have actually altered the software so it will only work with Smart Hub routers? Ie should I be looking for the BT Box Pro to ensure compatibility?

7 REPLIES 7
harrysnotter22
Investigator
Investigator

Solved. Sent EE Box Pro by CEX accidentally (ordered BT Box Pro). It works perfectly with my Vodafone router, did not have to alter a thing.

Midnight_Voice
EE Community Star
EE Community Star

Wow, solved in two minutes at 4am by a CeX delivery. Now, that’s service.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

@harrysnotter22  It might work up to a point but not everything will work.   EE tv only works if you have a subscription to the service for a start. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

What do you think won't work Chris B?

 

@harrysnotter22  EE TV.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Yeah you already mentioned that 'for a start', so what else?

@harrysnotter22 @Chris_B 

That’s pretty much all of it. Go to the channels in your EPG between 300 and 600.

Are there any? Can you get any of them? If so, can you record them?

Or you could try using it without an aerial. Do you then get any channels below 300?

Those are the features that EETV brings.

Sure it does everything else you want, probably, like those of us who have been using YouView boxes for years outside of BT TV and now EETV  have found 😛

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*
X
LinkedIn
Facebook
YouTube