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Tv service

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Jet1969
Visitor

‎13-05-2026 10:33 PM

The tv service is terrible itv player and bbc just freeze or go black. I’ve even got better wire sent to me for it.

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Christopher_G
EE Community Support Team

‎14-05-2026 10:11 AM

Hi @Jet1969 

Welcome to the community.

Please try the troubleshooting steps on this EE TV Box Not Working or Keeps Freezing help page. If you continue to have problems after trying those, I recommend speaking with our customer support team.

Chris 

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Christopher_G
EE Community Support Team

‎14-05-2026 10:11 AM

Hi @Jet1969 

Welcome to the community.

Please try the troubleshooting steps on this EE TV Box Not Working or Keeps Freezing help page. If you continue to have problems after trying those, I recommend speaking with our customer support team.

Chris