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TV Keeps disconnecting. Happens at least once a week.

Transistorhero
Contributor
Contributor

‎28-02-2026 11:05 AM

Hello

TV still keeps disconnecting from the Internet. It's the only thing plugged into the EE box (because God Forbid I want to able to choose to play a Games Console on the same TV through a matrix) and the Internet gets to the EE box via the two large white plugs that run the Internet through the sockets.

What causes this regular dropout? We don't have the internet dropping regularly on any other device like this. It's very frustrating. 

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XRaySpeX
EE Community Star
EE Community Star

‎28-02-2026 02:25 PM

@Transistorhero wrote:

Internet gets to the EE box via the two large white plugs that run the Internet through the sockets.

That's probably why! These Powerline type WiFi extenders are not particularly consistent. Are there any other connected thro' them?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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