TV BOX PRO

[annandpaul]

Hi, does anyone else have problems with the terestrial HD channels when receiving off air with this box?

Have had an engineer try another box but no change. When checking TV Signal Quality: Signal Strength is 100% but Signal Quality is 0%. Talked on phone to their technical team this afternoon but they were unable to resolve. They will not allow us to terminate our tv package until the end of the contract.

Any info or help would be much appreciated.

[annandpaul]

Thank you all for your help. EE have now kindly resolved this issue.

[Peter_W]

Thanks for taking the time to update us on this @annandpaul.

I'm really glad to hear that our team managed to help get this sorted out for you.

You take care,

Peter

[Midnight_Voice]

@annandpaul 

For future usefulness, what was the issue, and how did EE resolve it?

[SMHUSSAIN9]

How was this resolved? Did you move to a different provider. Everyones gone quiet including EE!!!!!

[Rach_H]

Hi @SMHUSSAIN9,

Welcome to the Community!

If you've tried the trouble shooting above and still seen no improvement then please give our team a call, and they'll be happy to help.

Rach