Apologies if this question has been asked elsewhere or the answer is just staring me in the face but I've had a search through some forums but unable to find a clear solution.
I have the full works TV package with EE while using the Apple TV 4K provided on an LG OLED C4. I definitely have HD/4K included in my package. However, when scrolling through the TV guide there is no TNT Ultimate UHD channel (channel 465) listed. I am unable to find any information as to why this may be the case or even if it can function on EE TV on Apple TV 4K.
Does anybody know a work around for this? I typically refrain from calling customer service as I'm usually met with long hold times and confusion (getting the TV package sorted in the first place took about 8 calls and hours of back and forth). I'd love to be able to stream football in 4K/UHD considering I pay for it so I'm hoping there is a solution to the TNT channel. Don't even get me started on NOW TV Ultra Boost compatibility. I called up EE to which the advisor had never even heard of it. I knew I was out of luck when reading the forums on here regarding those issues.
