Slight lag when changing channels on TV Box Pro

[EddG]

Hi,

im just wondering if anyone else has noticed. I can’t tell if it’s an issue at all. Or if it is to do with the internet speed or box software. But if I flick the channel up or down on the Box Pro it has a lag of 4 seconds. It’s on internet mode. 

compared to Freesat which is instant when changing channels. I think possibly it’s just a limitation of the multicast streams. 

I phoned tech support who said it shouldn’t take that long. But one of the managers on the floor said he experiences it and they reckon it might be a faulty batch. Ethernet vs WiFi is the same. 

WiFi speed is around 68-73 Mbps throughput. 

many thanks,

edd

[zulu17]

hi @EddG is this when going up/down one channel only or are you doing multiple  presses of the up/down to reach your desired channel ?

[EddG]

Hi Zulu,

Up/down one channel only.