Second ee tv mini box

Peterb7121
Investigator
Investigator

Why can't I purchase my own second ee tv mini box for a third tv?

Other content suppliers allow views on alternative tv's and check if more than the subscribed  number is being used at the same time... EE could do this too, but deem to chatge you up to £10 a month for another box. 

I would happily pay £75 for another mini box, and accept that i cannot use more than two connection at the same time. It would save physically moving the box from one tv to another.

I am happy with other EE service, but this will probably make me .ook around at other broadband and t  services suppliers.

Bad practice, EE...

14 REPLIES 14

Sorry, spelling... meant rogue.

DarrenDev
EE Product Expert

Whilst we reserve the right to do that in future @Peterb7121 (as we own the box at all times - the box you were sold wasn't owned by the person who sold it to you), we don't currently block them.  You may have seen a message saying you're using too many boxes, however you can simply accept the message and it'll transfer the subscription from one of the other boxes in use.  You can do this as many times as you like.  The only risk is that if you've set something to record and it's not currently one of the active boxes, the recording will fail.

Deano1711
Established Contributor
Established Contributor

Wow you was unlucky there 

Was it brand new ?

Try a factory reset mate. 

EE / BTTV user since BT Vision - EE FTTC (Apple TV & Mini's) - Starlink Backup

Yep, I fully understand all that. I took the decision to not accept that option, and didn't want to compromise the kit which EE had sent me. So, the other box now lurks in a drawer, somewhere. Just thought that I would see what happened...

However, it doesn't detract from my original desire that I would like to purchase direct from EE and have EE monitor my usage at two maximum active screens at the same time, rather than pay a monthly fee to 'rent' another box which, over the contract period, would be a considerable amount.