I have this unusual issue that for 4 weeks the tech team haven't been able to help with. I have a tv box pro connected to superfibre 100mbs+ via power link and that works fine, and has done for two years with a bt tv box pro. However once I introduced a ee mini tv box, I will get the error message IPC6023. It will happen intermittently. Maybe it's good for half an hour. maybe 5 minutes but it will happen on both boxes when both are in use. which is very annoying.
I have experimented with everything, wifi connections, on one and not the other. I have factory reset both boxes numerous times. cleared data in ee tv app on both. Factory reset the route. Tried the old bt tv box I haven't returned yet and same issue. Openreach engineers have been and there is no issue with the internet. all other devices either through wifi or power link work fine. Powerlinks are fine, brand new.
The only thing that resolved it was when I unplugged the tv mini box. Even on standby the issue happens. It just seems like they interfere with each other over the same network or something its bizarre.
What could be the issue? is it just not possible to use the mini tv box as thats the current status.
