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Please sort it out please!!!

Amz_Swans
Investigator
Investigator

I ordered a tv 2 nights ago it was still in Stock my account went through had a email and text to say it went though and on its way waiting all day nothing no tracking or text or email until the end of the day to say it's been cancelled and out of stock when I ordered it and said its in stock then yesterday ordered a ps 5 bundle with lighting ect paid again out of my account and still waiting if no joy I be going high above and be telling everyone on social media witch I have 5000 friends and 8000 followers on Facebook and over 10000 on Instagram including celebrities not to bother with EE as this is totally unacceptable and wrong sort it out please as my orders are saying there's no orders when I know I have though text and email don't push me sort it place I paid £10 and also £20 out of my own account with is under Social Services as under client finances so if you want social services and client business and police involved go ahead if not please sent me my stuff I don't threat I promise and that's a fact! People know me knows the score!!

3 REPLIES 3
Amz_Swans
Investigator
Investigator

I've got proof on my emails and tex message and also I screenshot them too just incase as definitely hate scams and information and order number please so it out or I be taking it further right up to the top like I always do with different companies with delivery 

jon_1103
Established Contributor
Established Contributor

I think you're better off ringing up customer services than venting on here, as I don't expect you'll get any help here. When my order failed I called them up and they sorted it out.

Christopher_G
EE Community Support Team

Hi @Amz_Swans

Welcome to the community.

I'm really sorry to hear of your experience. I recommend following @jon_1103's advice and speak with our Mobile Care team so they can check your account and order(s).

Chris