Paramount +

Usr1231 · ‎07-07-2025

Paramount was part of the package I signed up for. As of today it’s saying I don’t have a subscription. Also in 4 months I can’t get my £300 credit against Sky bills despite sending everything. Keep getting g fobbed off by the transfer team. Any ideas on both issues. ?

thank you

Chris_B · ‎07-07-2025

@Usr1231 Paramount isn’t included in any TV package. You can add it yourself at an additional cost.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Usr1231 · ‎07-07-2025

Paramount was part of the package I signed up for. As of today it’s saying I don’t have a subscription. Also in 4 months I can’t get my £300 credit against Sky bills despite sending everything. Keep getting g fobbed off by the transfer team. Any ideas on both issues. ?

thank you

Chris_B · ‎07-07-2025

@Usr1231 Paramount isn’t included in any TV package. You can add it yourself at an additional cost.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Northerner · ‎07-07-2025

Hi @Usr1231

You'll need to speak to EE CS on 150 about both issues.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.