Now TV/EE not connecting

[Tmackster]

I have subscribe to the Big Sports 4K bundle on EE, however I am unable to watch sky sports through the now tv connection. When clicking on a sky sports channel it says not set up. 

I have looked on my now tv account and there doesn't appear to be any active subscriptions on it. I can watch TNT sports and have them in HD.

Any help please on connecting them

[Lesley_W]

Hi @Tmackster 

Have you spoken to our TV team to check your subscriptions are active and set up correctly on your account?

Lesley

[DarrenW-Tech · Accepted solution]

Hi @Tmackster , I've fixed your issue for you! Sorry for the inconvenience.