cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New to ee tv but can’t log in to hbo app

Daddycoles
Visitor

So how do I log in to hbo as a new ee customer.

Not user friendly to me as a senior citizen. I keep going around in circles. Can’t find it on the app.

do I have to go to the shop again?

Thank you all!!!!🤔

1 SOLUTION

Accepted Solutions
DarrenDev
EE Product Expert

As an Entertainment subscriber, there's very little benefit to you activating HBO Max - the same content is already available in the Now TV app.

If you'd like to activate it anyway, you need to request it from Now TV following these steps:

  1. Open https://www.nowtv.com/gb/help
  2. Click 'Need Help' in the bottom right corner
  3. Select 'TV'
  4. Select 'Entertainment & HBO Max' Membership
  5. Select 'Yes' if you have an Entertainment, Big Entertainment or Full Works subscription, or a Now Entertainment & HBO Max extra on your account
  6. Select 'I'm an EE TV customer'
  7. Select 'Link my account so I can watch in the HBO Max app'
  8. IMPORTANT: Select whether you have Now Entertainment & HBO Max as part of your TV package or as add-on/extra
  9. Click 'Link Now account'
  10. HBO Max web page opens
  11. Log in to HBO Max (IMPORTANT: If you have a TNT Sports subscription, make sure to use the email you use to access this in Discovery+ or HBO)
  12. You can now use your HBO Max Basic with Ads subscription across devices in your HBO Max account

View solution in original post

1 REPLY 1
DarrenDev
EE Product Expert

As an Entertainment subscriber, there's very little benefit to you activating HBO Max - the same content is already available in the Now TV app.

If you'd like to activate it anyway, you need to request it from Now TV following these steps:

  1. Open https://www.nowtv.com/gb/help
  2. Click 'Need Help' in the bottom right corner
  3. Select 'TV'
  4. Select 'Entertainment & HBO Max' Membership
  5. Select 'Yes' if you have an Entertainment, Big Entertainment or Full Works subscription, or a Now Entertainment & HBO Max extra on your account
  6. Select 'I'm an EE TV customer'
  7. Select 'Link my account so I can watch in the HBO Max app'
  8. IMPORTANT: Select whether you have Now Entertainment & HBO Max as part of your TV package or as add-on/extra
  9. Click 'Link Now account'
  10. HBO Max web page opens
  11. Log in to HBO Max (IMPORTANT: If you have a TNT Sports subscription, make sure to use the email you use to access this in Discovery+ or HBO)
  12. You can now use your HBO Max Basic with Ads subscription across devices in your HBO Max account