New TV order tracking

[Georgia-1710]

where is my tv?

[Georgia-1710]

That is not helpful as i have contact ee and spend over 3 hours on phone and no further forward with where my order is

[Michael_D]

Hi @Georgia-1710 

Thanks for coming to the community.

I know you'll want to get your hands on the order. 

We don't have access to your account and order here, but I can take some details to point you in the right direction.

When did you place the order?

Did you get a confirmation email after placing the order? 

If you did, was the order number starting xko, EE or SO? (Please don't give the full order number here).

Michael