New EE tv customer

[June2103]

I don't seem to be able to connect to the TV for more than a few secs. Is there any reason for this. Was installed this morning. Both hub and TV box showing green light. Any ideas please

[Lesley_W]

Hi @June2103 

Welcome to our community.

I'm sorry you are having trouble with your TV, something doesn't sound right here. I'd recommend giving our team a call and they can check this out.

Lesley