Netflix

Portie32
Visitor

Subscribed to three Netflix accounts according to billing?

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Portie32  So have you called customer support about this ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
DarrenDev
EE Product Expert

Confirmed @Portie32 - I can only assume you've used the "Sign up" option on each TV Box, which will have created a new account (and subscription) rather than signing in.

The only way to fix this will be to call the helpdesk on one of the numbers shown here: https://ee.co.uk/help/contact-ee/account-billing/ee-tv