Netflix activation problem

[Colin131]

Just joined EE and broadband/TV activated 15/04/24. Been trying to activate Netflix which should be included in my TV package, I didn’t receive any activation email when I took the contrac.

Link in welcome letter (EE.co.uk/go/partneractive) not working. Checked all email folders, just in case, but no activation email. Please advise.

[DarrenDev]

If you'd signed up all those months ago, you'd have seen that you were being charged, and so would have been able to fix it much sooner.

All the best for your complaint.