17-12-2024 02:12 PM
Had EE tv and broadband for just over a week now. No problems with main box connected via WiFi to router which is in same room. The TV attached to mini box however flickers and drops signal quite badly for about five minutes when first switched on. This is in another room which has a WiFi booster in. Using EE supplied HDMI cable and have checked that this secure. Any ideas why this might be?
17-12-2024 10:12 PM
The Mini Box uses Multicast to provide the EPG channels. Unless the booster is badged EETV or supplied by them, it may not be compatible with, or at least not configured for, multicast.
Try the Box Mini in the place of the Box Pro, as a test, and see if it works OK or not.
If it doesn’t come up faulty, see if you can run it without the WiFi booster.
But if that’s needed for signal strength, then either get a booster from EETV, or give details of the booster here and see if any fellow-customer knows how to configure it correctly for multicast. EETV themselves politely decline to support third party equipment, but customer to customer support may be available.
18-12-2024 06:16 AM
18-12-2024 07:53 AM
Yes, if the booster is from EE, it ought to work straight out of the box with the Box Mini.
But I have a vague recollection these two devices used not to play nice together, even both being EE. I wonder if that has been fixed?
So try not using the booster anyway.
18-12-2024 07:58 AM
18-12-2024 03:18 PM - edited 18-12-2024 03:19 PM
You should at least try dropping the booster out of service temporarily, or moving the Box Mini out of its range, to see if this alleviates the Box Mini issues or not.
After which, you will be much better placed when contacting EETV to discuss this problem, and where it might lie.
They will also be able to tell you if the two items do play nice together now, and help you check for updates, should either of the two devices need one.