Legend channel is missing from my pro box,

xcutiepielibbyx · ‎13-12-2024

Hi,

I hope someone can really help me, yesterday my mum was watching Legend she always watches it and all the sudden it disappear. I try to find it and it was no way to be seen! I tried to retune the channel and its disappear. I have selective mutism so it's very hard for me to call EE, is there anything that will help me i would really appreciate it!

Michael_D · ‎13-12-2024

Hi @xcutiepielibbyx

Does it just appear to be that one channel that has gone?

There are some steps on our Missing Freeview channels on EE TV page to help to get it up and running again.

Let me know how you get on.

Michael

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Minkey1 · ‎13-12-2024

@xcutiepielibbyx

Hi. Legend is still on our Pro box (and Freeview TV) at Channel 41?

Mike
EE Fibre 900 via SH+ with 2 Extenders, EE TV Pro & Mini boxes, 2 EE SIM's only, all originally BT.
LG Oled, Denon/Cambridge Audio 7.1, Panasonic 4K player, Apple TV 4K

xcutiepielibbyx · ‎13-12-2024

Hi @Minkey1

I know it is 41 but it has disappeared on our pro box,

Michael_D · ‎13-12-2024

Hi @xcutiepielibbyx

Does it just appear to be that one channel that has gone?

There are some steps on our Missing Freeview channels on EE TV page to help to get it up and running again.

Let me know how you get on.

Michael