Community Activity

App not working

Anyone else getting a blank grey screen when they go to manage their broadband through the app!? 

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Colesey by Established Contributor
  • 41 Views
  • 4 replies
  • 0 Helpful

I'm having the same trouble - We have 3 connected extenders none have connected devices. Performance is poor in the house. EE Engineer came out and acknowledged the issue - said he would send info back to tech dept. Suppose he never has.  I think it'...

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Luckybob28 by Valued Contributor
  • 34 Views
  • 7 replies
  • 0 Helpful

Balance and charges

One day in March credit was £6.01, few days later it was 25p. I hadn't used text nor phone. Where did the credit go?? I text 150 to ask. Did not get appropriate reply. Cannot get through to call 150. What are you going to do about this and my lost cr...

Khg by Investigator
  • 41 Views
  • 5 replies
  • 0 Helpful

Resolved! Cannot activate TNT Sports

Hi, I have added the TNT Sports option to my account but cannot activate, I successfully receive and then input a pin but after that it repeatedly states ‘We are experiencing technical problems right now, please try again later’, however this has bee...

Panachanga by Investigator
  • 18926 Views
  • 100 replies
  • 68 Helpful

Cooling off period

Hi, I've been with BT Broadband for 15 years so last week I renewed contract for broadband and added on tv. This is now with EE but I'm having a nightmare with it so phoned to cancel and renew with Sky. They said phone sky and see what they offer...s...

New device

I have added a new device to my account with a new number. Am I going to lose my existing number can someone assist please 

Rick14 by Visitor
  • 10 Views
  • 1 replies
  • 0 Helpful

We smart hub

We have an EE smart hub and although the speed is over73mb my son’s computer is and iPad is not able to function. Is there any form of booster that could be used to help?

Resolved! Partial Broadband Dropouts

As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...

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tdmello by Contributor
  • 398 Views
  • 16 replies
  • 2 Helpful