Ordered a TV. Tried to cancel it as soon as I ordered it but had to wait for it to be delivered as was informed they couldn't cancel it. So then I called customer service to have it returned. It was passed to a floor walker Ryan who said I should read the terms and conditions on how to return it. 'How to return it' refered me to calling them. He then gave me a wrong number which I then looked up and he had given me the customer service number with one digit missing. Then I call back and get told to call channel returns. I call the number and there isn't a return option so I'm back at customer service with an agent that is poor and won't put me through to a manager. Then says they will call back in 48 hours. Thanks Ryan and Eve. Poor customer service. Try and get some more training. So now I am stuck with a TV and want to return it. I saw a better and better one for cheaper on AO. Is this how you stop people returning items? Make it as difficult as you can. Your service today has been so bad.
