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HDMI Extension cable

swilli4711
Explorer

I am trying to hide the HDMI cable from the EE Box to the TV. I tried an extension cable but the HDMI signal wasn’t detected. Is there a specific cable I need to use?

1 SOLUTION

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@swilli4711 

Any decent HDMI cable should do, preferably shielded (as the one in the box is), but there is a maximum run length for a signal over HDMI, I think it is about 15 metres (50 feet in old money).

If you are well within this distance it could be a dodgy cable or perhaps the extender doesn’t support HDCP so the box and TV cannot do a secure handshake?

It could just be lose and need a firm shove somewhere to make a usable connection, or the box is set to output UHD and the cable is HD only (or vice versa,  yet the box should automatically sort that).

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7 REPLIES 7
Profile closed
Not applicable

@swilli4711 

Any decent HDMI cable should do, preferably shielded (as the one in the box is), but there is a maximum run length for a signal over HDMI, I think it is about 15 metres (50 feet in old money).

If you are well within this distance it could be a dodgy cable or perhaps the extender doesn’t support HDCP so the box and TV cannot do a secure handshake?

It could just be lose and need a firm shove somewhere to make a usable connection, or the box is set to output UHD and the cable is HD only (or vice versa,  yet the box should automatically sort that).

Thanks for that information. I will try a single cable which which may be
better than a joined one.

SWILLI4711
Jdw2
Explorer

Hi,

Did you find a solution to this? 

Ali_A
EE Community Support Team

Hi @Jdw2 

You can find suitable longer HDMI cables to purchase at AV Cables - HDMI | Store EE

Ali

Hi,

thanks for your reply. Please could you send me which specific one I need to connect my EE box to the tv with a 3m or a 5m length. Thank you!

Chris_B
EE Community Star
EE Community Star

@Jdw2   Click the green wording posted by @Ali_A 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Ali_A
EE Community Support Team