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Community Activity
Crazy new roaming charges
Hi,I travel extensively around the world for work, particularly EU and USA. Everything was great with my inclusive add on as the roaming pass but now it seems I need either the EU pass or the Zone 1 and I can’t switch them on and off as needed only e...
Resolved! Use age in the USA
I have an SE2020 Iphone 256gb, five years old. As an "oldie" (ME) not very up to date with tech etc. I am going to the USA in May this year, do I need to do anything to my phone for outgoing and incoming use age ?Any help greatly appreciated!!
300mbps gone down
Read more Anyone have an idea why my broadband is now at a level of approximate 110 Mbps when I first had it, it was near 300mbpsWill EE help with this as nothing has changed regarding devices, location of router etc etc Thanks
Resolved! Moving my BT landline number over to EE
Hi I have made several calls to EE trying to get my BT landline ported over to my new EE digital service, I have a new EE digital number but like many, I want my original BT number on this new service, how long should this process take as I have seen...
Tracking my order
Hey I placed an order for iPhone 16 plus12/4/25 but heard nothing and tracking as no despatch details
No email confirmation
Hello I placed order for s25 on 13//4/2025 and herd nothing since getting a little concerned now as paid for upfront fee and don't have my device yet or any idea when it will be dispatched and delivered
VAT Removal from Order to Jersey
Hi, Today I bought one of the Nintendo Switch 2 consoles and paid for the order. I noticed that the VAT was not automatically removed and would like to find out how I would go about claiming this back? Jersey has its own GST and I would be paying thi...
TV Handset
When we were switched over to EE the Engineer provided us with a new handset for the TV and we had to return the existing one - which we did. NOW this new handset takes ages to turn the TV ON - but even worse having (we hope) turned the TV off befo...
Roaming in Australia
Sorry to reply of the back of this thread but we have the same issue, we have pay monthly sim only currently can't text 150. We activated the roaming pass yesterday in Australia but still no calls can be made, logged into the account on the laptop c...
