HBO Max and Full Work Package

[Rd2026]

Hi,

I have the full works package. I have logged into the HBO app which pulls through the TNT sports subscription, but doesn't pull through the NOW subscription. I understand some of the content is on the Now TV app, but would prefer it if it's also on the HBO one.

Is this going to be rectified, considering technically I do have both a Now and TNT subscription?

[DarrenDev]

See the comment above @NeilMac18 

https://community.ee.co.uk/t5/TV/HBO-Max-and-Full-Work-Package/m-p/1608970/highlight/true#M16264 

[Col996s]

I went onto the Now chat line and they ended the call! 

[TheWirralWhite]

So if reading this right as a full works ee customer we just have to go to the HBO Max App for TNT Sports , everything else should be available on the Now App, movies , series etc ??

[Walkingblue]

Hello, I’ve the same issue accept my tnt subscription isn’t pulling through - the HBO app says I’ve no subscription but I am on the full works package. Please advise 

[ryanjg]

Just to make you aware, the NOW app does not contain all of the content in certain scenarios.

For instance, the Wizard of Oz movie. If you have Entertainment + HBO Max only (so no Cinema membership), the NOW app will not let you watch it - it’ll say you need to upgrade to Cinema. However, this film is watchable on the HBO Max app with your included Entertainment + HBO Max membership.

It seems whenever the same content is on Cinema and HBO Max, NOW gives the Cinema membership precedence and does not let you watch it.