Hello all - would love some advice re Discovery+ app issues.
I previously accessed the app (with TNT Sport) via my EE phone package (free big screen add-on) - but now have a new phone deal with EE, which no longer includes the Discovery+ app add-on
I have also recently taken out out a new EE tv 'Full Works' subscription which includes TNT Sport - accessed conventionally through the EPG as well as (supposedly) the Discovery+ app.
However, when I now try to log in to the Discovery+ app, my details are not recognised, (despite the fact that I remain a 'subscriber', albeit through a different deal/package). Additionally, there is no obvious way to address this with a revised sign-up/log-in process.
Putting to one side the fact that both deals were through EE, so the transition (you would think!) should be automatic, does anyone have either any experience of this particular issue and/or advice that might help me resolve it? Many thanks!
