16-02-2026 07:39 PM - last edited on 17-02-2026 06:10 AM by DarrenDev
Error WM001
Hi, go about a week now when I try and watch EETv on a Win11 PC I get the above error.
tried the obvious stuff, signed out and back in, removed and readded the device etc.
Any pointers would be appreciated.
Thanks
Solved! See the answer below or view the solution in context.
18-02-2026 12:25 PM
We're still unable to find the cause for your failure @alexthecamel however a new update is expected to be released this evening that will show you a better error message, and also log more information for us to see the cause.
If you could please try again tomorrow morning, we'll hopefully be able to see what's going on and fix it.
17-02-2026 06:11 AM
It's a strange one @alexthecamel as I cannot see any reason for the failure in our logs. I've asked the dev lead to take a look.
18-02-2026 12:25 PM
We're still unable to find the cause for your failure @alexthecamel however a new update is expected to be released this evening that will show you a better error message, and also log more information for us to see the cause.
If you could please try again tomorrow morning, we'll hopefully be able to see what's going on and fix it.
18-02-2026 03:40 PM
That's great Darren thanks for your help.
Will report back tomorrow.
23-02-2026 07:07 PM
Wasn't working the next day but now seems to have returned to normal.
Appreciate your help.