Community Activity

Re: EE Upgrades: All you need to know

Hi, I’m on upgrade anytime from 16 May 2023; I wanted to upgrade as it’s within 45 days, however I’ve just learnt it’s now changed to 30 days. If my contract was signed for in 2023 shouldn’t the 45 days still stand? My broadband is also up for renewa...

Mls7 by Visitor
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  • 1 replies
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Resolved! Bill paid but still restricted

I have paid my bill for broadband, it was paid late and my services were restricted. But now it has been paid  how long will it take for my services to work again. 

Jenni232 by Visitor
  • 353 Views
  • 4 replies
  • 3 Helpful

Positive feedback

Hi All,I created an account just to leave a positive review for Emma Billington who was an absolute angel, handling my situation promptly when nobody else could.She was a breath of fresh air to speak to. A 10 minute phone call with Emma was more prod...

cbfox by Visitor
  • 1 Views
  • 0 replies
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Eu data roaming pack

I was sent a message to switch on my phone and would recieve a text to either buy a data roaming pack or pay for data daily.I have chose ROAMPACK10 and now it says that I didn't switch on data roaming at home, so it cannot connect?? Did I know or not...

Nintendo Switch 2 existing customers

Hello,I see that EE are going to sell the Switch 2. Can anyone advise whether this will be for existing customers? E.g add to plan? Or will it be open to all, so essentially could be a race to try and pre order one (and possibly be open to scalpers)....

Continual Orange Light

Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...

Resolved! Return kit bag

Hi I have not received our bag to return our old device. Please can you arrange one to be sent out please . Shaneen